Founded in 2012 by IIT-Delhi alumni Nitin Saluja and Raghav Verma, ChaaYos transformed India’s beloved roadside chai into a premium, personalized café experience—”Meri Wali Chai”—with over 200 outlets and a current valuation exceeding ₹2,600 cr.
Key strengths include:
- Hyper‑personalization: 25 tea bases with 12,000+ flavor combinations.
- Premium vibe: Hygienic, climate-controlled spaces with digital kiosks and kulhads.
- Tech-enabled ops: Centralized kitchens and AI-based inventory/staff optimisation.
ChaaYos Franchise Cost & Funding Snapshot
Component | Estimated Cost (₹ INR) |
Franchise Fee | 1,00,000 |
Infrastructure & Fit-out | 5–10 lakh |
Total Initial Investment | 6–11 lakh |
Royalty / Revenue Share | 5% to ChaaYos (Franchisee retains ~95%) |
Break-even / ROI Timeline | ~1 year |
- Franchise Fee: Rs 1 lakh grants usage of the brand, tech, and men.
- Infra Investment: Covers lease, interiors, kitchen, equipment—estimated ₹5–10 lakh.
- Royalty: Franchisees keep ~95% of revenue and pay a ~5% royalty monthly.
- ROI: Many franchises report operational break-even and profitability within 12 months.
💡 Note: Infra investment varies based on location, outlet size (typically 200–400 sq.ft), and fit-out standards.
Franchise Model & Support Ecosystem
Snapshot of ChaaYos Franchise System:
- Unit Size: 200–400 sq.ft; seating optional.
- Staff: 2–5 employees per outlet.
- Facilities: Mandatory AC, CCTV, POS system & internet, delivery tie‑ups.
- Term: 5-year contract.
- Support Includes:
- Menu planning/pricing
- Interior design & outlet set-up
- Training staff in tea standards & service
- Relationship Manager for operations
- Business software & POS support
- Online/delivery integration
- Marketing collateral (local/outlet-level; limited digital support)
Marketing campaigns are soft-touch: outlet branding, local promos, occasional digital / event tie‑ups.
Eligibility Criteria: Who Qualifies?
To become a ChaaYos franchisee, aspirants should meet:
- Financial Capacity: Around ₹10 lakh readily available for capex + reserve for 6–8 months’ OPEX (rent, wages, utilities).
- Business Aptitude: Experience in retail/HORECA is beneficial.
- Location Savvy: Ability to scout/popular high-footfall areas.
- Brand Fit: Commitment to consistent quality, hygiene, and customer-first orientation.
ROI Estimate & Financial Outlook
- Revenue Share: Franchisees retain ~95%, with only ~5% royalty.
- Breakeven: Typically within 12 months with strong sales.
- Margins: Depending on outlet metrics, franchisees can see robust profit margins, especially in prime locations.
Step-by-Step: How to Apply
- Research & Enquiry
Visit ChaaYos website or contact via franchise portals like FranchiseByte/FranchiseGuru. - Initial Screening
Share your financials, location proposal, and business background. - Presentation & Site Assessment
Pitch your vision; ChaaYos team assesses demographic fit and foot traffic. - Franchise Agreement
Sign a 5-year agreement; pay ₹1 lakh franchise fee. - Site Set-Up
Fit-out begins under brand guidelines—often with vendor coordination. - Training & Launch
Staff training, POS integration, soft launch followed by grand opening. - Ongoing Support
Operations RM, seasonal menu updates, tech/software support, and periodic marketing.
Pros & Cons for Investors
✔️ Pros
- Strong brand with premium positioning.
- High franchisee retention via ~95% revenue share.
- Turnkey support: training, technology, operations.
- Scalable brand with national presence.
❌ Cons
- Capex-intensive upfront (especially in metros).
- Royalties may impact flexibility in pricing/promos.
- Limited digital marketing support from HQ.
- Competition from other chai QSRs (e.g. Chai Point, Chai Tapri).
Comparison with Other Tea Franchises
Brand | Investment | Area | Royalty | Break-even |
ChaaYos | ₹6–11 lakh | 200–400 sq.ft | 5% | ~1 year |
Chai Point | ₹25–30 lakh | 600–800 sq.ft | – | – |
Chai Calling | ₹4–5 lakh | 100–200 sq.ft | – | – |
(Note: Limited brands offer direct royalty comparators; ChaaYos’ low royalty and strong brand appeal make it a standout.)
Final Take: Is ChaaYos a Smart Franchise Bet?
Yes—if you’re ready for a moderate capex, brand-aligned management, and quick ROI:
- Brand equity and customer loyalty driven by personalization.
- Rapid ROI thanks to 95% revenue retention.
- Strong support system for site setup, training, and tech.
- Scalability in both metro and Tier‑II/III markets.
Applying the Learnings: Your Checklist
- Allocate ₹6–11 lakh (₹1 lakh fee + ₹5–10 lakh setup).
- Secure a 200–400 sq.ft high-footfall space.
- Ensure team training in service, hygiene, and menu.
- Plan for break-even in 12 months with ~5% royalty.
- Use provided tech and delivery tie-ups to boost sales.
Conclusion
ChaaYos offers a compelling franchise opportunity in India’s tea QSR space. Their successful blend of personalized offerings, digital-first operations, and profitable franchisee model—with low royalty—sets them apart. For investors who can commit both resources and passion, this franchise can deliver strong returns in under a year.

Shashi Kant is the Founder and Editor of BusinessScroller.com, a leading platform for business insights, finance trends, and industry analysis. With a passion for journalism and expertise in business reporting, he curates well-researched content on market strategies, startups, and corporate success stories. His vision is to provide valuable information that empowers entrepreneurs and professionals. Under his leadership, BusinessScroller.com has grown into a trusted source for in-depth articles, customer care guides, and financial expertise.