Delhivery, founded in 2011 and headquartered in Gurugram, has become one of India’s largest logistics companies, covering over 18,700 PIN codes and handling billions of shipments . It offers several franchise models designed to suit diverse investor capabilities—from simple collection counters to full-scale delivery hubs.
📊 Franchise Models & Investment
Delhivery offers at least three main franchise types:
Drop-Point (Pickup Franchise)
- Handles parcel bookings and drop-offs.
- Investment: ₹50,000–2 Lakh.
- Space: 200–500 sq ft.
Delivery Franchise
- Handles doorstep parcel deliveries.
- Investment: ₹1.5–3 Lakh (includes refundable deposit).
- Space: ~200–400 sq ft.
Warehouse / Discount Center Franchise
- Manages parcel sorting and storage—0perates larger hubs.
- Investment: ₹3–15 Lakh, depending on localization.
- Space: 600–1,200 sq ft+ .
Example: City Franchise
- Investment: ~₹2.25 Lakh + ₹25,000 registration fee.
- Area: 300–400 sq ft.
- Expected parcels: ~100/day → ₹1.5 L monthly revenue first quarter.
Scaling Up:
- District franchises need ₹5.25 L, 500–800 sq ft, ~₹4–5 L/month revenue.
- Zonal level (multi-pincode): ₹10.25 L investment, 1,000–1,200 sq ft, ₹5–10 L/month revenue .
📉 Operational Costs & Royalty
- Security Deposit: ₹50k–2 Lakh refundable.
- Monthly Rent: Varies—₹15k/month for city hubs, up to ₹20k for zonal centers .
- Royalty / Revenue Share: Tier-based—8% in Tier-3 up to 12% in Tier-1 cities.
- Marketing Fund: ~3% of revenue.
- Working Capital: ₹80k–5 Lakh/month depending on scale.
💰 Revenue & ROI
📈 Franchise margins:
- Net margins typically 15–30% .
- Net profit margins of 18–28% are achievable, based on costs and location.
💵 Earnings Estimates:
- Drop-point franchises: ₹30k–1 L/month profit with ₹50k–2 L investment.
- Delivery franchises: ₹50k–1 L/month profit with ₹1.5–3 L investment .
- Warehouse hubs: ₹1 L+/month profit with ₹3–15 L investment .
⌛ Payback Period:
- Smaller franchises: 6–12 months.
- Mid-to-large models: 8–18 months; ROI typically above 20–22% annually .
✅ Eligibility Criteria
Ideal candidates will have:
Capital readiness for ₹50k–15 Lakh depending on model.
Space availability:
- 60–80 sq ft for drop-point*
- 200–500 sq ft for delivery centers
- 600–1,200+ sq ft for warehouse hubs.
Infrastructure: Computers, barcode scanners, weighing scales, stable internet, printers, basic office setup .
Staffing: 2–5 employees for pickups, 6–10 for larger hubs.
Documents: ID, address proofs, GST, trade license, bank statements, property proof or lease, NOC.
Experience: Logistics or retail background helps but not required .
Commitment to operational discipline, timely delivery, and SOP compliance.
🛠️ Application & Onboarding
Step-by-Step:
- Apply online via Delhivery partner portal.
- Selection & interview: Delhivery evaluates your business and location.
- Site inspection to ensure space meets criteria.
- Documentation submission: IDs, GST, bank, property papers.
- Agreement & payment: Franchise + security deposit + infrastructure investment.
- Setup: Office fit-out, IT, vehicles where needed.
- Training & onboarding: Covers IT systems, operations, parcel handling.
- Go-live: Launch services after a 1–3 months setup period.
⚖️ Pros & Cons
✅ Advantages:
- Backed by a leading logistics brand with extensive coverage .
- Flexible investment—from ₹50k counters to ₹15 L warehouse hubs.
- Promising 15–30% margins and quick payback.
- Technology-driven systems ensure operational support.
- Diverse revenue streams across franchise models (pickup, delivery, warehouse).
⚠️ Challenges:
- High working capital needs and recurring costs (royalties, rent, staff).
- Operational consistency matters—delays or service issues can harm reputation.
- Dependent on e-commerce volumes—affected by macroeconomic and logistics trends.
- Local service quality can vary widely across franchisees.
💡 Tips for Success
- Start small: Begin with a delivery franchise in Tier-2 cities (₹1.5–3 L cost).
- Choose location wisely: Near transit hubs or high density residential zones.
- Staff training: Reliable, polite delivery agents build trust.
- Focus on efficiency: High parcel volume and timely deliveries = profitability.
- Add services: Offer packaging, insurance, reverse logistics.
- Monitor KPIs: Track parcel count, delivery time, customer feedback, cost control.
📋 Quick Summary Table
Model Type | Investment | Space Required | Monthly Profit | Payback Timeline |
---|---|---|---|---|
Drop‑Point Counter | ₹0.5–2 L | 200–500 sq ft | ₹30k–1 L | 6–12 months |
Delivery Franchise | ₹1.5–3 L | 200–400 sq ft | ₹50k–1 L | 6–12 months |
Warehouse Hub/District | ₹3–15 L | 600–1,200+ sq ft | ₹1 L+ / month | 8–18 months |
🎯 Final Verdict
Delhivery offers a scalable franchise model ideal for both small investors (₹50k+) and larger players (₹10–15 L). With strong margins (15–30%), fast break-even (6–18 months), and flexibility to scale over time, it’s a sensible investment. Success largely depends on location, disciplined operations, and parcel-handling efficiency.

Shashi Kant is the Founder and Editor of BusinessScroller.com, a leading platform for business insights, finance trends, and industry analysis. With a passion for journalism and expertise in business reporting, he curates well-researched content on market strategies, startups, and corporate success stories. His vision is to provide valuable information that empowers entrepreneurs and professionals. Under his leadership, BusinessScroller.com has grown into a trusted source for in-depth articles, customer care guides, and financial expertise.