If you’re exploring low-capital food-franchise options in India, Five Star Chicken (part of the CPF/Charoen Pokphand group’s QSR portfolio in many markets) is often presented as a budget-friendly fried-chicken brand with multiple outlet formats. Below I break down the real-world costs, business models, typical return expectations, eligibility requirements and the exact steps to apply — using publicly available franchise disclosures and marketplace listings so you can decide whether to take the next step.
Quick Summary
- Investment range (typical): ₹5 lakh → ₹15 lakh depending on model (kiosk/store/restaurant) and city.
- Franchise / brand fee: commonly reported around ₹1.5–3.0 lakh (many listings show ~₹3 lakh). Confirm with franchisor.
- Area requirement: kiosk 80–100 sq.ft.; store 100–150 sq.ft.; restaurant 450–500 sq.ft. (model dependent).
- Payback / ROI claims: many advert listings claim ~12 months to 2 years payback / high margins — treat these as indicative and validate with P&L from the franchisor.
- Official contact: info@fivestarchicken.com / customercare@fivestarchicken.com and +91 99000 55623 (listed on official site).
Franchise Models & What Each Costs
Five Star publicly lists multiple outlet formats aimed at different budgets and locations. The main options you’ll see in official materials and franchise listings:
- Kiosk model — Area: ~80–100 sq.ft. — Investment starts around ₹5.5 lakh (includes franchise fee & fit-out in many disclosures). Good for mall kiosks, food courts, railway/metro concourses.
- Store model (counter/takeaway) — Area: ~100–150 sq.ft. — Investment starts near ₹5 lakh in some official pages; many aggregator sites show total initial outlay ₹5–10 lakh including equipment & signage.
- Full restaurant model — Area: 450–500 sq.ft. — Investment typically listed ₹13–15 lakh (larger fit-out, seating & back-of-house).
What the Investment Covers
franchise fee, equipment (fryers, cold storage, POS), interiors & signage, initial stock/supplies, training, licensing support and a refundable deposit in some cases. Aggregators place total initial capital in the ₹5–10 lakh band for smaller formats and ₹13–15 lakh for restaurant formats.
Ongoing fees, margins & ROI — realistic view
Franchise websites and listing portals sometimes report different numbers. What franchise seekers typically need to check:
- Royalty / commission: some portals list a 5% royalty, while others show revenue-sharing models (examples show franchisor taking ~30–35% in some listings). These discrepancies often arise from different contract models (fixed royalty vs. revenue share vs. hybrid). Do not assume a single number — ask the franchisor for the exact clause.
- Marketing/advertising fund: franchisors commonly collect a small % for brand marketing — confirm the % and whether local marketing is extra.
- Margins / payback claims: various franchise directories advertise 1–2 years payback and “high margins.” Those are marketing claims — your real ROI depends on rent, location footfall, labour cost, local pricing and operational discipline. Always request sample P&L statements for 6–12 months from the franchisor before committing.
Eligibility & what the franchisor typically looks for
Five Star (and similar QSR franchisors) generally look for franchise partners who meet these qualifications:
- Capital availability to meet the initial investment and working capital. Exact liquid cash/net worth requirements vary by model and city.
- Location control: ability to secure a high-footfall location of the right size (kiosk/store/restaurant specifications vary). Leases on favorable terms help.
- Commitment to brand SOPs: willingness to follow standard operating procedures, food safety norms and brand marketing.
- Operational aptitude or manager hire: you don’t always need F&B experience, but you must manage or hire competent outlet staff and maintain quality & service levels.
Steps to apply (practical checklist)
- Initial enquiry: Email the official franchise contact (info@fivestarchicken.com or customercare@fivestarchicken.com) or call the franchise number to request the franchise brochure and application form. Save the contact details.
- Study the franchise kit: Get the FDD/franchise brochure, sample P&L, franchise agreement template, SOPs and exactly what’s included in the quoted investment. Ask for clarification on royalties and ad fund.
- Site shortlisting & approval: Identify suitable sites, share them with the franchisor and get site approval — franchisors screen for footfall, catchment and lease terms.
- Sign agreement & pay fees: On agreement of terms, sign the franchise agreement and pay the franchise fee/security deposit as instructed (only pay to the official franchisor entity per their instructions). Confirm payment recipient details in writing.
- Fit-out, training & launch: Franchisor typically supports training, supply chain setup, store fit-out guidelines and launch marketing. Complete staff training and soft-open with franchisor assistance.
- Operational support & audits: Expect periodic audits, supply deliveries and ongoing operational support. Keep weekly/monthly P&Ls and franchisor reporting up to date.
Risks & due diligence (don’t skip)
- Validate numbers: Ask for actual outlet financials, not just headline ROI claims. Request 6–12 months of anonymized P&Ls for at least 2 comparable outlets.
- Contract review: Have a lawyer review the franchise agreement for termination clauses, territory exclusivity, renewal fees and liabilities.
- Supply chain dependency: Check how centralized supplies are, prices, minimum order quantities and who bears stock losses.
Official contact & next step
- Email (official site): info@fivestarchicken.com and customercare@fivestarchicken.com.
- Phone: +91 99000 55623 (as listed on official contact page).
Use these channels to request the current franchise brochure, exact fee structure for your city/model, sample P&L and the franchise agreement. Always obtain written confirmation of fees and recipient bank details before transferring any funds.
Final recommendation (expert view)
Five Star is positioned as a low-to-mid investment fried-chicken franchise attractive to first-time QSR investors because of compact formats and relatively modest startup costs. However, don’t rely on directory numbers alone — get the franchisor’s latest disclosure, ask for verified outlet financials and get legal review before signing.

Shashi Kant is the Founder and Editor of BusinessScroller.com, a leading platform for business insights, finance trends, and industry analysis. With a passion for journalism and expertise in business reporting, he curates well-researched content on market strategies, startups, and corporate success stories. His vision is to provide valuable information that empowers entrepreneurs and professionals. Under his leadership, BusinessScroller.com has grown into a trusted source for in-depth articles, customer care guides, and financial expertise.